311 Community Contact Center Information about the 311 Community Contact Center. City Focus ABQ 311 311 is your singular stop for all non-emergency City of Albuquerque inquiries and services. Learn more about Albuquerque’s Community Contact Center and all the ways we can help you with information or requests for service. City Focus Connect to ABQ 311 311 is here for you! We make finding all the City of Albuquerque information and requests simple and friendly. Connect to us how you want to: by phone, the OneABQ app, online, or with Alexa. Report abandoned vehicles, broken street lights, graffiti, lost pets, weeds, and more. At 311, we're here to help. City Focus Most Requested In a hurry? Find your answers quickly by viewing our list of most requested information and service requests made to 311. City Focus Resident Services We support you. If you live in Albuquerque, we're here for you with information and services to improve your quality of life. City Focus Business Services Interested in doing business in the City of Albuquerque? View information to get you started. City Focus Visitor Services Visiting Albuquerque? View information to make the most out of your visit to the Duke City. City Focus Outreach Events 311 is reaching as many residents as possible by providing information at community events.